Privacy Policy

When you place an order or contact us, we may collect information such as:

• Name
• Phone number
• Email address
• Delivery address
• PIN code
• Order details
• Information you provide to our customer support team

We use your information only when necessary to:

• Process and deliver your orders
• Process payments
• Provide order updates
• Handle returns, exchanges, and refunds
• Respond to customer support requests
• Prevent fraud or misuse
• Improve our services

We do not sell or rent your personal information to third parties.

Your information is stored in an encrypted database with security measures designed to protect it from unauthorised access.

Access to customer information is restricted. Backend staff and administrators cannot access customer information unless they have the appropriate permissions and authorisation.

We take reasonable steps to protect your information from unauthorised access, alteration, disclosure, or misuse.

We only share the information necessary to provide our services.

For example, your name, phone number, and delivery address may be shared with our delivery partners so that your order can be delivered.

Payment information may be processed securely through our payment service providers. Megora does not store sensitive payment credentials such as card PINs, CVVs, or UPI PINs.

We may also share information when required by law or to protect our customers and business.

You can contact us if you want to:

• Know what personal information we have about you
• Correct your information
• Request deletion of your information, where applicable
• Ask questions about how your information is used

We may need to verify your identity before processing such requests.

Megora may use essential cookies required for basic website functions such as shopping cart and checkout.

We do not use cookies to automatically collect your personal information simply because you visit our website.

We may update this Privacy Policy when necessary. Any changes will be published on this page with an updated Last Updated date.

If you have any questions about this Privacy Policy or your personal information, please contact us.